Why Landlords Trust Us
Finding the right property management team to look after your investment property is an extremely important decision. Managing your investment property is so much more than collecting rent, looking after maintenance and finding you tenants.
The role of our team is to ensure you receive the maximum return on your investment with the least possible stress for you the landlord. Our property management team undertakes ongoing training to ensure they are always fully up to date on current legislation and procedures.
"Henry is the most proactive, easy to deal with property manager I've ever worked with. He's always looked out for the interests of the property owner but also is very respectful of the good tenants."
— Marzia Cellai
Customer Comes First
You are not dependent on us, we are dependent on you.
Honesty
We present the facts and make recommendations from a neutral position.
Accountability
We account for our activities, take responsibility and disclose our results.
REISA Members
Real Estate Institute of South Australia accredited and audited.
Service Quality Comparison
Our service scores vs industry average across six key performance areas.
Our Services
Comprehensive property management covering every aspect of your investment.
Rental Listings
Premium advertising across all major platforms with professional photography
Tenant Relationships
Managed tenant communication and relationship building for long-term tenancies
Repairs & Maintenance
Fully vetted tradespeople with no hidden coordination fees
Rent Collection
Four secure payment methods with strict arrears management
Insurance Guidance
Proper and adequate landlord insurance recommendations
Regular Reporting
Monthly statements, quarterly inspections and full financial transparency
Lease Administration
Binding agreements with full documentation and tenant welcome packs
Quality Assurance
Ongoing personnel training and industry-leading procedures
Marketing Your Property
Nothing takes a higher priority than finding quality tenants. Our specialised marketing skills generate more enquiries, giving you greater choice and the highest possible rent.
Marketing Channels
Platform Performance
Real campaign data from recent listings
Tenant Selection Funnel
One of the toughest and most stringent application procedures for selecting suitable tenants. Only the best make it through.
Screening Funnel
Per 100 applications received
100-Point ID Check Process
100 Points of Identity
Including valid photo ID and supporting documentation
Proof of Earnings
Supporting documentary evidence of income independently checked
Verifiable Rental History
Good rental track record with previous landlord references
TICA Records Check
Tenancies Information Centre of Australasia database screening
Employment Verification
Current employment and income independently verified by our team
The landlord always has the final say
on the tenants selected for their property
Residential Tenancy Agreements
Binding Agreement
6 or 12 month lease periods prepared with full supporting documentation
Extensive Entry Reports
Over 100 photographs of the average sized property, well above industry average
Tenant Welcome Pack
Copies of all keys, remotes, bond lodgment forms and move-in documentation
Standard Bond Requirements
Two weeks rent in advance plus a rental bond equivalent to four weeks rent, ensuring your property is fully secured.
Routine Property Inspections
Thorough, on-time inspections with comprehensive written assessments, photographs, and quarterly detailed reports.
Annual Inspection Schedule
Detailed Entry & Exit Reports
Over 100 photographs archived for future reference, well above the industry average.
Routine Inspections
Guaranteed thorough, on-time inspections with issues reported directly to the landlord.
Random Drive-By Checks
Periodic spot checks to ensure exterior, lawns and hedges are well maintained.
Maintenance Categories
We only use fully vetted, qualified and insured tradespeople. We guarantee no payments or financial benefits from sending in tradespeople to your property.
Request Breakdown
Zero Hidden Fees
We receive no payments or benefits from sending tradespeople to your property. Our goal is to minimise repair costs, not profit from them.
Owner Flexibility
Some owners prefer to attend to maintenance themselves or engage their own preferred tradespeople. We are happy to accommodate this and will coordinate everything regardless.
Rent Collection & Arrears
Collection Rate by Week
99.8% collection rate within 30 days
Arrears Escalation Process
Strict policy: no excuses accepted for late payment
Accepted Payment Methods
For security reasons, cash payments are not accepted
We Can Also Pay
Our Vacancy Rates
Consistently outperforming the market average across every month.
Rental Yield by Area
Our managed properties achieve higher yields across Adelaide's key regions.
Fee Transparency
If it is not shown, we do not charge it. We believe we offer the fairest, most transparent management fees of any rental management agency.
Total Cost Comparison (%)
What's Included Free
Lease & Rent Reviews
60
Days Advance Notice
We contact you well before lease expiry to receive your instructions
Live
Market Monitoring
Constant monitoring of rental market conditions and current prices
Full
EOFY Reporting
Income and expenditure statements prepared for your investment property tax return